Last Updated : September 2021

We respect you and are committed to honoring and protecting your privacy. This document describes our privacy policies and practices regarding collection and use of your personal data when we process it in the context of you accessing our websites and sets out your privacy rights. If you have any questions or concerns about this privacy policy or your personal data, please contact us at [email protected]

Our Policy is applicable to:

  • Users and Visitors of our websites and applications.
  • Candidates and recipients of our career services.
  • Person interested in engaging with business relationships with WebservX and other recipients of our services.
  • Clients, who are the people who engage or show willingness to engage with us
  • Our associated third parties, as applicable. and
  • Representatives of our business partners, associates or vendors.

This policy describes the types of personal data or personal information we collect, how we use the information, how we process and protect the information we collect, for how long we store it, with whom we share it, to whom we transfer it and the rights that individuals can exercise regarding our use of their personal data. We also describe how you can contact us about our privacy practices and to exercise your rights. In general, our privacy practices conform to local law and regulation.

Information we collect and retain

We collect information about you when you use our sites and applications. We collect information when you choose to give it to us. This includes:

From all users of the Website

  • In the course of using the Service (whether as a Client or Freelancer or Agency), we may require or otherwise collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, email address, company address, billing address, and phone number.
  • If you use the Service to make or receive payments, we will also collect certain payment information, such as credit card or other financial account information, and billing address.
  • You do not have a statutory obligation to provide us with any information, but you may have a contractual obligation to do so, and if we do not receive certain information from you, then we will not be able to provide our Service to you. If you have any questions regarding whether provision of information is mandatory and the consequences for withholding such information, please contact us using the contact information below.
  • We may collect Personal Information, such as your date of birth or taxpayer identification number, to validate your identity or as may be required by law, such as to complete tax filings. We may request documents to verify this information, such as a copy of your government-issued identification or photo or a billing statement.
  • The Service is general audience and intended for users 18 and older. We do not knowingly collect Personal Information from anyone younger than age 18. If we become aware that a child younger than 18 has provided us with Personal Information, we will use commercially reasonable efforts to delete such information from our files. If you are the parent or legal guardian of a child younger than age 18 and believe that WebservX has collected Personal Information from your child, please contact us at the provided email address below.
  • Third parties may also give us information about you. If we combine that information with information about you collected through the Service, we will still treat that combined information as set forth in this Privacy Policy.

From Client

  • Your Job Description, requirements regarding specific services, information regarding your company or the company you represent, Skill requirements from the Agency, Industry specific requirements, any required information relating to permits or licenses.
  • We may collect information relating to your business, affiliates and your appointed directors, managers, staff, and employees etc., who have been authorized by you to be a representative of your company. This information is collected and stored only for the purposes of communicating with your authorized representative on behalf of you.
  • We may collect information or data derived from the interview process or the feedback received by you for the purposes to analyse such information and to provide efficient services.
  • The collection and retention of your information is also dependent on how you choose to use our services.
  • Any information received from any third party or the Talent during the course of your engagement with us may be stored with us and usage of such information will be as per the provisions of this policy. We may supplement the information that we collected from you (such as your email address) with additional information about you and your company obtained from publicly available and third-party databases or services that provide information about business people and companies (including an individual’s name, job title, business contact information, and company information).
  • Any communication shared by you with us or any information which we receive from the Talent which might be related to you or the job, work, service, engagement as assigned to the Talent.
  • We may also collect and retain data which is automatically collected by your use of our platform or website as applicable.

From Applicants

  • From Talent
  • Your resume including job experience, country of residence, company you represent, industry, language proficiencies and other work-related skills, National identifier or other government-issued identification number like PAN, Aadhaar number, Passport or any other photo id or address proof, date of birth, gender, citizenship and work authorization status, etc if you are opting for Career opportunities with us.
  • Your race, ethnicity, or gender if you choose to provide.
  • Information about your business, such as company name, size, and business type.
  • You may choose to use our service to share site content with a friend, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We temporarily store this information for the sole purpose of sending this one-time email.
  • We do not collect sensitive personal data like; financial information such as Bank Account details or Credit Card or Debit Card or other payment related details; physical and mental or other health conditions or medical records and history; Biometric information such as fingerprints, voice & facial patterns and DNA any other sensitive information which is confidential or sensitive by its nature. We do not store information of users like the password of your email account.

Use of the Information

We use the information we gather on the web site for the purposes of:

  • Providing our services.
  • For our Legitimate Interests. In many cases, we handle Personal Information on the grounds that it furthers our legitimate interests in commercial activities
  • To respond to any queries or request you may have or for the purposes for which it was provided to us as stated at the time of the collection (or as is obvious from the context of collection).
  • To keep you informed of any administrative information related to the Platform or any other changes to the platform, terms and conditions and other such related policies.
  • To maintain contacts with the Talent, Client or other contacts.
  • Operating and improving our web site and platform.
  • Operating, evaluating and improving our business.
  • Fostering a positive user experience.
  • Delivering the services that we offer to Clients and our Talent.
  • Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity.
  • Developing new products and services.
  • Ensuring internal quality control and safety.
  • Authenticating and verifying individual identities.
  • Debugging to identify and repair errors with our Services.
  • Auditing relating to interactions, transactions and other compliance activities.
  • Enforcing our agreements and policies.
  • To keep Talent, Clients and other contacts informed of the services we offer, industry developments, service offerings, seminars and other events we are holding, that may be of interest to them and for other marketing purposes.
  • Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies.
  • For general management and reporting purposes, such as invoicing and account management.
  • Usage can be also as per the request received from the Client. However the discretion as to such specific requests shall solely be of WebservX; and
  • All other purposes related to our business.

How we Process and Protect Personal Information

  • We process the personal data we collect, also by automated means, for the purposes defined above and for a specific period of time, which complies with our internal data retention policy, in order to ensure that the personal data are not kept longer than necessary. We maintain administrative, technical and physical safeguards designed to protect the personal data you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
  • We and our third party service providers and third party content providers, may automatically collect certain information from you whenever you access or interact with the Service. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Service, the search terms you entered into a search engine that led you to the Service, areas within the Service that you visited, which links you clicked on, which pages or content you viewed and for how long, other similar information and statistics about your interactions, such as content response times, download errors and length of visits to certain pages and other information commonly shared when browsers communicate with websites. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, and to improve marketing, analytics, and site functionality.
  • Like many websites, we and our marketing partners, affiliates, analytics, and service providers use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use both persistent cookies that remain on your computer and similar device and session ID cookies, which expire at the end of your browser. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functionality of the Service.
  • We collect feedback from Users about their experience with other WebservX Users of our Service. Please note that any feedback you provide via the Service or feedback provided about you is publicly viewable via the Service.
  • We will cease to retain personal data, as soon as it is reasonable to assume that the purpose for collection of such personal data is no longer being served by such retention, and such retention is no longer necessary for legal or business purposes.

Whom we may share your Personal Data

  • We do not disclose personal data that we collect about you, except as described in this Privacy policy or in separate notices provided in connection with particular activities. We may share personal data with our vendors who perform services on our behalf based on our instructions, with whom we have individual contractual relationships. We do not authorize these vendors to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
  • In addition, we may disclose personal data about you.
  • If we are required to do so by law or legal process.
  • To law enforcement authorities or other government officials based on a lawful disclosure request; and
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
  • We also reserve the right to transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal data may be transferred to third parties involved in the transaction.
  • We transfer personal data between our group companies and data centers and to our clients for the purposes described above. Your personal data may be stored in databases located in India. The database is controlled by our administrative staff located in India and can be accessed electronically.
  • We transfer personal data between our group companies and data centers and to our clients for the purposes described above. Your personal data may be stored in databases located in India. The database is controlled by our administrative staff located in India and can be accessed electronically.

Your Rights

You may have certain rights relating to your personal data provided for under applicable law. These are the right to:

  • Request access to your personal data and request details of the processing activities conducted by us.
  • Rectifying your personal data if it is inaccurate or incomplete.
  • Request to opt-out, request restriction or object to the processing of your personal data in certain circumstances by sending request on email.
  • If your Personal Data is inaccurate or incomplete, you are entitled to ask that we correct or complete it. If we shared your Personal Data with others, we will tell them about the correction where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data so you can contact them directly.
  • You may ask us to delete or remove your Personal Data. If we shared your data with others, we will tell them about the erasure where possible. If you ask us, and where possible and lawful to do so, we will also tell you with whom we shared your Personal Data with so you can contact them directly.
  • Withdraw your consent provided at any time by contacting us.
  • You may choose to unsubscribe from mailing lists, registrations, or elect not to receive further marketing information from us.
  • Upon reasonable notice being given by Talent, Client or other users of withdrawal of any consent given or deemed to have been given in respect of our collection, use or disclosure of his personal data, we will inform the individual of the likely consequences of withdrawing his consent. We will cease (and cause any of our data intermediaries and agents to cease) collecting, using or disclosing the personal data unless it is required or authorised under applicable laws.
  • Right of access to your personal data in order to verify that his or her personal data is processed in accordance with law; and
  • If you require more information, complaint, raise concern or queries about the processing of your personal data, please write to us at [email protected]

Governing Laws and Jurisdiction

This Agreement shall be governed in all respects, including validity, interpretation and enforcement, by the Laws of India. Any dispute between the Parties regarding this agreement shall be submitted to the exclusive jurisdiction of the competent courts of Ahmedabad, Gujarat.